Privacy Policy

1. Overview

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our NOC duty analysis tool ("the Service").

The Service allows users to upload or input employment-related documents (such as resumes or reference letters) and analyzes them against Canadian National Occupational Classification (NOC) duties.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

• Name
• Email address

2.2 Case Data (User-Provided Content)

When you create a case, we collect:

• Claimed job title and employer name
• Employment details (dates, hours, etc.)
• Uploaded documents (e.g., resumes, reference letters)
• Pasted text input

2.3 Processed Data

We generate and store:

• Extracted document text
• Duty matching results (coverage status, match scores)
• AI-generated explanations, evidence snippets, and suggestions

2.4 Technical Data

• IP address
• Request logs
• Device/browser metadata (if applicable)

3. How We Use Your Information

We use your information to:

• Analyze your documents against NOC duties
• Generate duty coverage reports and insights
• Improve system performance and reliability
• Maintain system security and prevent abuse

We do not use your data for advertising.

4. AI and Third-Party Processing

To provide analysis, we use third-party AI services.

4.1 AI Processing

• Your document text and related inputs may be sent to AI providers for processing
• This is necessary to generate duty coverage results

4.2 Third-Party Providers

We may share data with:

• AI processing providers (e.g., OpenAI)
• Cloud infrastructure providers (hosting, storage)
• Logging and monitoring systems

These providers process data on our behalf and are required to handle it securely.

5. Data Retention

We retain your data as follows:

• Case data and documents are stored until you delete them or your account
• Logs may be retained for operational and security purposes for a limited period
• Backup systems may retain data temporarily after deletion

You may request deletion of your data at any time (see Section 8).

6. Data Security

We implement reasonable technical and organizational safeguards, including:

• Secure storage of documents and text
• Access controls limiting who can access data
• Encrypted transmission where applicable

However, no system is completely secure. You use the Service at your own risk.

7. Important Disclosures

7.1 No Legal Advice

The Service provides automated analysis only.

• It does not provide legal or immigration advice
• It does not guarantee application success
• Results should be independently verified

7.2 Sensitive Information

Users are responsible for the content they upload.

• Do not upload highly sensitive personal data unless necessary
• We are not responsible for unnecessary disclosure of sensitive information

7.3 Accuracy Limitations

AI-generated outputs may:

• Be incomplete or inaccurate
• Misinterpret document content
• Miss relevant duties or evidence

8. Your Rights

You may:

• Access your data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent (where applicable)

To exercise these rights, contact us at the email below.

9. International Data Transfers

Your data may be processed in countries outside your jurisdiction, including where our service providers operate.

By using the Service, you consent to such transfers.

10. Children's Privacy

The Service is not intended for individuals under 16.

We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

• Updates will be posted on this page
• Continued use of the Service constitutes acceptance of changes

12. Contact

If you have questions or requests regarding this policy, contact:

Email: [email protected]